When you ask for a quote and agree to be contacted, the site can share your information with licensed agents who may call or text you. You can tell them to stop at any time, and they must.
Quote forms usually ask you to agree to be contacted. That agreement is what lets agents reach out. Read it before you click.
In 2023 the FCC made a rule that would have required consent for one company at a time. In January 2025, a federal appeals court threw out that rule in Insurance Marketing Coalition v. FCC, just before it took effect. The FCC formally removed it in 2025. So the one company at a time rule is not in effect today.
You can take back your consent any reasonable way. Since April 11, 2025, words like stop, quit, cancel, unsubscribe or opt out must be honored. Companies have up to 10 business days to stop.
You can also sign up for the National Do Not Call Registry at donotcall.gov or 1-888-382-1222. It is free and does not expire. Sales calls should stop within 31 days.
Companies you gave written permission to can still call you. But if you ask them to stop, they must. Write down the date you asked.
- Reply STOP to a text
- Tell the caller to stop calling
- Register at donotcall.gov
- Write down the date you asked
- Report unwanted calls at donotcall.gov
More questions
Does the Do Not Call list stop all calls?
No. It does not stop scam calls, and it allows some calls, like from companies you gave permission to.
What if they keep calling after I said stop?
Report it at donotcall.gov. Include the number, date and time.
Do I have to buy anything if an agent calls?
No. Asking for a quote does not mean you have to buy.
Words to know
- Agent
- A licensed person who sells insurance for one or more companies. Agents are paid commission.
